1. Introduction
Welcome to Supreme Limo. Your privacy is very important to us, and we are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data, including information collected through SMS communication.
2. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: Details such as your name, phone number, email address, and other contact information.
- Booking Details: Information related to your limousine reservations, including pick-up and drop-off locations, dates, and times.
- Communication Data: Information provided through SMS or MMS messages, including message content, responses, and metadata.
- Payment Information: Credit card details or other payment methods required to process transactions.
- Website Usage Data: Information on how you interact with our website, such as IP address, browser type, and access times.
3. How We Use Your Information
Your information may be used in the following ways:
- To provide and manage our limousine services.
- To communicate with you regarding bookings, confirmations, updates, and reminders.
- To respond to your inquiries and service requests.
- To process payments securely and prevent fraudulent transactions.
- To enhance our services and improve customer experience.
- To comply with legal obligations and resolve any disputes.
4. SMS Communication
By providing your phone number, you consent to receive SMS communications related to bookings and other service information. You may opt out of SMS communications at any time by following the unsubscribe instructions provided or by contacting us directly.
5. Information Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or trade your personal information. We may share your information with:
- Service Providers: Trusted third-party providers who assist us in delivering services, including SMS communication services, payment processors, and IT support. These providers are required to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.
6. Data Security
We use a range of security measures to ensure the protection of your personal information. Data is stored securely and is only accessible by authorized personnel.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications, including SMS messages.
- Request restrictions on certain types of data processing.
- Contact us with questions or concerns about our privacy practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of these updates.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: 360-318-7171
- Email: [email protected]
Thank you for choosing Supreme Limo. We are committed to protecting your privacy and ensuring a secure experience with our services.